FACILITIES
Frequently Asked Questions
Some frequently asked questions about ScrubSync for facilities.
How do I send a direct request to a provider?▾
You can browse profiles, view specialties and rates, and send a direct shift request with just a few clicks.
What happens if a direct request isn't accepted?▾
You'll be notified, and you can choose to broadcast the shift or reach out to another professional.
How do open shifts work?▾
You can broadcast open shifts to all applicable providers or limit them to your favorite professionals.
Can I control my staffing budget?▾
Yes! You can view and compare provider rates upfront before sending a shift request.
How do I manage my favorite professionals?▾
You can save reliable providers to your favorites list for quick and consistent scheduling.
What if I need to cancel a shift?▾
You can cancel directly through the platform at any time before the professional clocks in. There is no cancellation fee. The assigned professional is notified right away, so please cancel as early as you can.
Are providers background checked?▾
Yes! All professionals undergo a comprehensive background check through our trusted partner, Checkr, ensuring quality and safety.
How are payments handled?▾
Payments are securely processed through Stripe, our trusted payment partner, ensuring providers are paid promptly after their timesheets are approved.
Can I track shift coverage in real-time?▾
Yes! You'll receive notifications when professionals clock in and out, and you can monitor attendance on the platform.
Interested in joining as a facility?
Get started within minutes and start browing providers.